Practice Manager Masterclass


“Tackling It All”

Presentations and materials are available to registered delegates to download, please click below.

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If you require any further information or are interested in joining the planning group for future events please email

The Practice Managers Masterclass is a flagship 2-day residential course run annually for Practice Managers and their Deputies.  Now in its 12th year, it is recognised as the essential event to keep existing and aspiring Practice Managers at the cutting edge. The bespoke programme is designed by Practices Managers for Practice Managers and includes a range of national inspirational speakers.

Thu 22nd & Fri 23rd June 2017
Jubilee Conference Centre, Triumph Road, Nottingham, NG7 2TU

The full programme is being developed by the PM planning group and will be available soon, however please see testimonials below from the previous event. The prices for 2017 are being held at £325 Residential & £295 for Non – Residential. We will also be returning to the same venue the Jubilee Conference Centre (previously National College which is now part of the De Vere venue group)

 PMMC 2017 Flyer

PMMC Delegate Packages


  • I have thoroughly enjoyed the whole 2 days, I didn’t think I would enjoy it more than last year but I have – Thank you all.
  • Would have liked a longer session on NLP instead of the IT sessions on the previous day, always excellently organised, Jacqui and Emily are a credit to CHEC.
  • It has been very enjoyable, good facilities, food, hospitalities. Excellent speakers will take away some notable information to help.
  • Very good thanks.
  • Enjoyable couple of days
  • Good to be able to network
  • Excellent to have sessions which reflect on yourself
  • Really was professionally organised and run – well done CHEC. Lovely be able to laugh with other Practice managers who share the same views


 Look forward to welcoming you…

This event is now closed for bookings


Previous Event 

Practice & Personal Resilience …(For Once – It Is All About You)
9th & 10th June 2016
The Essential Event For All PM’s & Deputies

To meet today’s challenges we all need support to build resilience both in ourselves and our Practices. The aim of this year’s programme is to give you the tools to do just that: whether it is techniques to deal with the daily stresses we all meet or guidance on how to avoid expensive litigation.  

 We are delighted that the following are just some of the highly experienced speakers joining us in our quest:

  • Professor David Haslam, CBE, Chair of NICE, will give the keynote speech
  • Dr David Stables, founding medical director of EMIS and now CEO of the Endeavour Health Charitable Trust; David is a leading figure in health informatics including health records and will focus on the impact of information sharing.
  • Dr Jim O’Donnell, Chair, NHS Slough CCG; will review the success and challenges of CCGs, the effect of the Prime Ministers Challenge Fund, progress with Vanguards and the future of commissioning.
  • Mr Mark Scoggins, Solicitor Advocate at Fisher, Scoggins and Water. Mark has extensive experience in Public Inquiries and will focus on the current climate of litigation within the NHS and how Practices can stay out of court .

We recognise your obligations as Practice Managers continue to change and evolve and this Master Class has been designed to offer you protected time to focus on some of the key issues you are currently facing in a structured yet interactive format. The programme has been developed to maximise your time for valuable sessions complimented by structured power breaks to ensure there is also adequate time for you to liaise and network with colleagues.


  Course Flyer

 Programme Day 1

 Programme Day 2

 Biographies 2016

 PMMC Session Objectives 2016